AIFS Au Pair
1300 889 067
Send us an email
Address
10-14 Oxford Square
Darlinghurst, NSW 2010
Mailing
PO Box 1319
Darlinghurst, NSW 1300
How Can We Help?
Frequently Asked Questions
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01Who is AIFS?
The American Institute for Foreign Study (AIFS) and its family of companies organises cultural exchange programs throughout the world for more than 50,000 students and young people each year. Since 1964 AIFS has been the leading provider of cultural exchange and educational opportunities for more than 1.8 million young people.
1972 was the first year we operated in Australia, recruiting young Australians to our Camp America program. In 2005 AIFS opened its Sydney office and student centre, expanding our outbound programs and offering inbound programs to Australia. Today AIFS’ programs include Au Pair, high school exchange, Winter Work in Japan and Canada, volunteering and Work & Travel. For more information about AIFS in Australia please visit www.aifs.com.au. For more information about AIFS around the world please visit www.aifs.com.
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02Does AIFS have a Child Protection policy?
At AIFS Au Pair, we believe that adults in all aspects of children’s lives, whether parents or other carers have a moral and ethical responsibility to keep children safe and to protect them from harm and child abuse.
As Australia's only Child Wise accredited Au pair agency, AIFS Au Pair actively supports measures towards child protection and child abuse prevention. AIFS Au Pair always considers and acts in the ‘best interests of the child’ principle as outlined in the United Nations Convention on the Rights of the Child, and this principle forms the basis for this AIFS Au Pair Child Protection Policy and Reporting Framework.
As an organisation in the Cultural Exchange sector offering in-home services, AIFS Au Pair has a place in ensuring that children are protected from harm and believes that all children have a right to be safe from abuse and neglect.
AIFS Au Pair child protection and safeguarding practices include:
- This Child Protection Policy and Reporting Framework, annually reviewed and updated
- A Code of Conduct for appropriate behaviour towards and around children
- Materials displayed at our offices, on our website and advertising about Child protection and safeguarding
- Child Safe recruitment and screening including a personal interview, reference and police checks, working with children check, arrival orientation containing a dedicated session on child protection and completion of an Australian paediatric first aid course.
- Supervision, support and performance monitoring of Au Pairs by the AIFS Child Safety Officer.
- Professional Development Training in the Child Protection field for both office representatives and Au Pairs, creating an understanding including legal responsibilities and Duty of Care to children in Australia
- An appointed Child Safety Officer
- Child abuse complaints/reporting procedures; and
- Quarterly and annual review of child protection policies, procedures and code of conduct, ensuring our company continues its child safe practices and has an appropriate continuous improvement process in place.
For a copy of our Child Protection Policy please contact us on 1300 889 067
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03How much does an Au Pair cost?
There are several costs to consider when using AIFS to find your Au Pair. AIFS will charge a Service Fee (non-refundable) and a Placement Fee, which is due 1 month prior to your Au Pair’s arrival.
Once your Au Pair has arrived, you’ll also need to cover the costs of weekly pocket money for your Au Pair, their completion bonus and leave and full board throughout their placement.
For more information about AIFS’ fees and the costs you will need to consider, please visit our fees page.
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04How long does it take to find an Au Pair?
Generally it takes around 4-8 weeks to find an Au Pair for your family, but this can change throughout the year. Au Pairs from countries other than Germany can normally arrive in Australia at short notice, although finding the right match between your family and an Au Pair’s profile is our number one priority. While the matching process may take a little more time, it ensures that your Au Pair will fit your family and its requirements.
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05If my Au Pair placement doesn’t work out, what happens?
There is no warranty as to the satisfaction or the compatibility of any particular candidate as an Au Pair for a Host Family. However, AIFS will endeavour to resolve any difficulties regarding the placement. Please refer to our Terms & Conditions for details about our replacement and cancellation policy.